The company reinforces worldwide customer service by creating ‘Comexi Technical Services’
Comexi Group will expand and reinforce its global services by founding a dedicated organization ‘Comexi Technical Services’ (CTS) under the new leadership of Francisco Artacho as head of worldwide customer service.
Comexi will increase the availability of field engineering services and local availability of spare parts in six global regions: North America, Middle America (Mexico), South America, Europe, Asia and Russia. The main reasons for this expansion are to provide more enhanced customer support on a local basis and to support the growth of Comexi Group on a global basis.
The new Corporate Service Director will become a member of the company’s executive committee and takes up this position in order to strengthen field engineering services, customer relations, enable local availability of spare parts and to develop preventive maintenance programs.
New Corporate Service Director
Francisco Artacho has a degree in both Business Administration and Marketing. His professional career, of over 25 years, has led him to hold positions of responsibility in multinational companies. Before his arrival at Comexi Group, Francisco Artacho was Technical Services Director for Iberia at Gambro Lundia, Service Department Director for Spain at Jungheinrich, Technical Service Manager at Leica Geosystems and Head of Metrology Technical Service for Iberia at Afga.
According Jeroen van der Meer, CEO – Managing Director of Comexi Group: “specialized local support and services are essential for our customers and the new CTS organization fits into our ambition to strive for excellence and customer satisfaction. In this sense, Francisco Artacho and his team will focus to provide optimal response to customer needs in a proactive way”.