Despite the emergency situation caused by the Covid-19 pandemic, providing the best service to its customers is of the utmost priority for Comexi. The company, which remains 100% operational, is consciously committed to offering new technologies; online streaming and personalized customer demonstrations have replaced face-to-face demonstrations. With custom designs sent by clients, machine demonstrations are performed at the Manel Xifra Boada Technology Center facilities, Comexi CTec, utilizing the most up-to-date Comexi technologies, including Smart Glasses.
Comexi and Comexi CTec have been offering online training courses in various languages since April, and since last week, face-to-face training has been restarted. Until present, these technical and commercial technical webinars have been a success in regard to attendance. Likewise, the Technology Center has adapted its methodology of production support in order to implement and remotely monitor improvements and efficiency programs using Remote ServiFlex. It is a modular program which offers customers the integration of all optimization tools, detects and minimizes inefficiencies, improves processes, and enhances machine operation, which renders, on average, a 10-30% improvement.
With regard to the present circumstances, the primary objective of Comexi continues to be standing by the side of our clients in order to offer all our support to them.