AfTER SALES SERVICES
Your partner in success: our
That's how Comexi helps you
Prevent Periodic Assistance Program · Operational Maintenance · Print Unit Maintenance · Spare Parts · Comexi Ordering On Line
React: Field Service · Local Service · Smart · Glasses (remote support) · Remote Support 24/7 · Comexi Supply Center · Audits Express services
Improve: Comexi Cloud · Retrofittings ·Trainings · Consultancy
1. Stay one step ahead. Protect your investment.
1.1 Periodic Assistance Program
1.2 Operational Maintenance
1.3 Print Unit Maintenance
1.4 Spare parts
Our system analyses the demand for parts and makes a customised offer of those elements most likely to render a machine inoperative. All of this is aimed at minimising downtimes and proactively managing consumable deliveries.
1.5 Comexi Ordering On Line
A 24/7 service with a 5% discount!
Our system analyzes the demand for parts and makes a personalized offer of those elements most likely to render a machine inoperative. All this in order to minimize failure times and to be proactive in the delivery of consumables.
To facilitate identification, each part can be selected individually in a 3D schematic or by reference. This facilitates the purchase of the correct part and avoids errors and delivery delays. The system will give you specific information for each part (price and delivery date).
A service open 24/7 and with a 5% discount!
These programs have been designed to provide top-quality service through the newest and most advanced tools and technologies.
2.Minimize downtime. Maximize performance.
2.1 Field Service
Availability of sending field support anytime that is needed.
2.2 Local Service
2.4 Remote Support 24/7
2.3 Remote Support PLUS with Augmented Reality Glasses
Key advantages of the smart glasses
2.5 Cabinet Supply Center
2.7 Express services
– Possibility to agree any special time frame agreements for spare parts and field service.